Free return service*

You ordered wrong or just dont like the quality of the product? No big deal - Paypal pays the costs of return up to £15 of return shipping costs for up to 12 eligible PayPal purchases worldwide.

Get all details right here.

These General Conditions of Use (hereinafter: the "GCU") describe the terms and conditions under which PayPal makes available to its users the PayPal Return Shipping on Us service (hereinafter: the “PayPal Return Shipping on Us service”, “Return Shipping on Us”, or the "Service"). The PayPal Return Shipping on Us service is exclusively reserved, at no additional cost, to PayPal account holders who have activated the Service by entering their e-mail address on (hereinafter: "You" in these GCU). By entering your e-mail, You expressly acknowledge and accept to be bound by these GCU terms. The GCU is a contract between You and PayPal and applies to your use of the Service.

PayPal Return Shipping on Us service is provided by CallPoint New Europe AD (trading as Telus International Europe, hereinafter the “Service Provider”) on behalf of PayPal Pte. Ltd. You agree that in order to operate the Service, PayPal may disclose your e-mail address and other information necessary to enable reimbursement of the shipping costs of the returned item to the Service Provider. CallPoint New Europe AD is a company registered in Bulgaria under no. 9829/2004, VAT BG175138361, with head office at 115K Tsarigradsko Chaussee Blvd., Sofía 1784, Bulgaria.

These GCU describe the PayPal Return Shipping on Us service. These GCU replace any previous version you may have been sent or have in your possession.

By registering for the Service, you must read, agree with and accept all of the terms and conditions contained in the GCU. GCU is provided to you and concluded in English. You agree that any use by you of the Service shall constitute your acceptance of the GCU and we recommend that you store or print-off a copy of the GCU (including all other policies) for your records. Protecting your privacy is very important to PayPal. Please review our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your personal information.

* incl. tax, plus shipping